Privacy Policy

1. Introduction

RideCover ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote for vehicle warranty coverage
• Purchase a warranty plan
• Contact us with enquiries
• Subscribe to our newsletter

This information may include:

• Name and contact details (email, phone number, address)
• Vehicle registration and details
• Payment information
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information including:

• IP address and browser type
• Device information
• Pages visited and time spent
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide and manage your warranty coverage
• Process claims and payments
• Send you important updates about your policy
• Respond to your enquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Our underwriting partners to administer your warranty
• Approved garages when processing claims
• Payment processors to handle transactions
• Legal authorities when required by law

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Under UK data protection law, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent at any time

7. Cookies

We use cookies and similar tracking technologies to improve your browsing experience. For more information, please see our Cookie Policy.

8. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law. Policy records are typically retained for 7 years after the policy ends.

9. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: privacy@ridecover.co.uk
• Phone: 0800 123 4567
• Post: RideCover, 123 High Street, London, EC1A 1AA

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.